Privacy Policy

This privacy policy for NerveRift describes how we collect, use, and protect your personal information, including any brain data that may be collected through our BCI technology. By using our products and services, you consent to the collection and use of your personal information as described in this policy.

Information we collect

We collect information from you when you use our BCI technology or other products and services, including:

• Personal information: This includes your name, email address, phone number, billing and shipping addresses, and any other information you provide when you sign up for our services or fill out a form on our website.
• Biometric data: This includes any data collected from your brain, such as EEG signals, brainwaves, or any other neural activity that our technology may detect.
• Usage data: This includes information about how you use our products and services, such as the pages you visit, the features you use, and any interactions with our website or mobile applications.
• Technical data: This includes information about your device, such as your IP address, device type, browser type and version, operating system, and other technical details.

How We Use Your Information

We use your personal information and biometric data to provide and improve our products and services, and to communicate with you about our products and services. Specifically, we use your information to:

• Process transactions: We use your personal information to process payments, manage your account, and provide customer support.
• Improve our products and services: We use your usage data and technical data to improve our website, mobile applications, and other products and services, and to analyze trends in user behavior.
• Develop new products and services: We may use your personal information and biometric data to develop new products and services that are tailored to your needs and preferences.
• Marketing: We may use your personal information to send you promotional emails or other marketing materials about our products and services.

How We Protect Your Information

We take the security of your personal information and biometric data very seriously. We have implemented a variety of security measures to protect your data from unauthorized access, disclosure, or use. These measures include:

• Encryption: We use encryption to protect your personal information and biometric data from unauthorized access.
• Access controls: We limit access to your data to only those employees and contractors who have a legitimate business need to access it.
• Data retention: We retain your data only for as long as necessary to provide our products and services and comply with legal requirements.

Sharing Your Information

We may share your personal information and biometric data with third-party service providers who assist us in providing our products and services, such as payment processors, hosting providers, and customer support providers. We may also share your data with government agencies or law enforcement officials if required by law.

In addition to collecting and using data through our BCI technology, we also provide other products and services that may collect your personal information. These products and services are unrelated to BCI technology and include Software as a Service (SaaS) products and services. Any personal information collected through these products and services will be used solely for the purpose of providing the products and services you have requested.

Your Rights

You have the right to access, correct, or delete your personal information and biometric data that we hold. You also have the right to withdraw your consent for us to collect and use your data at any time. To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy by posting the updated policy on our website or by email.

Contact

If you have any questions or concerns about this privacy policy or our practices, please contact us at [email protected].

Data Processing Agreement

If you are a customer or user of our BCI technology or other products and services, you may request a data processing agreement (DPA) to ensure that we are compliant with relevant data protection laws, including the General Data Protection Regulation (GDPR). To request a DPA, please contact us at [email protected].

Third-Party Websites

Our website and mobile applications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites or services. We encourage you to read the privacy policies of these third-party websites and services before providing any personal information.

Cookies

We use cookies and other tracking technologies to improve your experience on our website and to analyze how you use our products and services. You can disable cookies in your web browser settings, but this may limit your ability to use some features of our website and products.

Children's Privacy

Our products and services are not intended for use by children under the age of 18. We do not knowingly collect personal information or biometric data from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information or biometric data, please contact us at [email protected].

Effective Date

This privacy policy is effective as of the date listed below and replaces any previous privacy policy.

Effective Date: March 4, 2023.